Shipping policy

1. Order Processing Time
We strive to process and ship orders within 1-3 business days. Once your order has shipped, a confirmation email with tracking information will be sent to you. Please allow up to 24-48 hours for tracking information to update after shipment.

2. Domestic Shipping
At this time, we only ship within the United States. We offer the following shipping options:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 1-3 business days

Shipping rates are calculated at checkout based on the weight and dimensions of your order.

3. Order Tracking
Once shipped, all orders will receive tracking information. Please check your tracking link for the most current updates on your package.

4. Shipping Costs
Shipping costs are calculated based on weight, dimensions, and the delivery method chosen at checkout. Any free shipping promotions will be applied automatically during checkout.

5. Order Issues and Delays
While we aim to ensure timely delivery, unexpected delays with shipping carriers can occur. If your order is delayed, please reach out to us at contact@wyogamez.com so we can assist you.

6. Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us within 5 business days of delivery at contact@wyogamez.com. We may request photos of the damage to expedite the resolution process.

7. Contact Us
For any questions or concerns about your shipment, please contact our customer service team at contact@wyogamez.com.